Contact Us

If you would like to get in touch with us, please email us at info@vibrasfoods.com

Frequently Asked Questions

Health

What do we mean by Anti-Inflammatory?

It is a property of a substance that allows counteracting inflammation. Inflammation could be also thought of as swelling, and it can happen in many different parts of the body, from cells, organs, and our whole body. Inflammation is a painful reaction to different detrimental conditions.

What is an Antioxidant?

As the word states, it goes against the process of oxidative stress in our body and cells. Oxidative stress occurs when there is an imbalance of free radicals and antioxidant activity. If there are more free radicals than antioxidants in our body, our fatty-tissues as well as DNA could deteriorate, having a long term effect on our bodies.

What is Digestive Health?

The digestive system is one of many different systems in our bodies. This specific one is in charge of nourishing and detoxing our body and includes many organs to succeed in doing its job. The digestive system starts with our mouth, the churning of our teeth, tongue, and follows all the way through our esophagus, stomach, intestines, colon… Each of these organs will carry out a specific function and utilizes digestive enzymes to do so. In order for our digestive system to function properly, we need to feed our bodies the cleanest meals possible, make use of probiotics, and ingest the least sugars possible.

What does “Calming and Mood Enhancer” mean?

When we state that something has a calming effect, we are trying to convey that your body may have a positive chemical effect. Some of these consequences may have you feeling less anxious and more present. We could express the zillion benefits of being calm, but let’s just leave it at IT FEELS GOOD. Most of the time, this has a positive effect not only on your day but also on the people around you. When we are calm, many beautiful chemical things happen in our bodies. Our levels of cortisol diminish, which means we may be less aggressive, have fewer cravings, and will limit inflammation from happening.



Products

Does it have sugar?

The beverage only contains 3 grams of sugar (per 16oz bottle). You may ask, how come it has a sweet taste with such a low sugar count? Our sweet flavor comes from the exotic herbs and flowers that we source in Ecuador and the use of stevia leaf.

Do we need to keep it refrigerated?

You do not need to, however, we recommend to store the product at room temperature. However, for a maximum refreshing taste, it is best to serve chilled.

Any caffeine in your drinks?

No, there is no caffeine in our beverage.

Where can I buy CHIKI CHIKI BOOM BOOM?

For now, you can purchase on our website, and later in Summer 2020, you will be able to purchase it at select retailers.

Is it organic and Fair Trade Certified?

Yes! Our product is USDA Organic certified, and we employ Fair Trade practices with our suppliers. We also have a Good Practices Certificate in Ecuador due to our sourcing process. We made sure that our beverage practices the best processes, so you and your friends can have the best product possible.

Is it safe to drink for all ages?

Absolutely YES, we are a beverage that is meant to be consumed by everyone, from kids to grandparents.

Can I mix it with other drinks?

Just like we love our customers mixing and matching with other people, cultures, and ideas, our drink can do the same. If you are an adult, you can mix and match with alcohol and if you are underage, spice it up with some lemon or spice!

What is the bottle like?

Our bottle is made of sterilized glass, which is easy to carry around and reuse or recycle.

How many times a day can I drink CCBB?

Due to its ingredients, you can consume our beverage as many times as you please.

Where is CCBB manufactured?

In the beautiful country of Ecuador, which is located below the equator, right in the middle of the world.

What are the ingredients that make up the product?

You can find our full ingredient list on our VIBRAS section under INGREDIENTS..

How is this different from regular punch?

Punch has various meanings but usually refers to a mixed drink. Most popular punch beverages are made up of fruits, however, ours is made up of herbs and flowers which make it very low in calorie and sugar count.



Orders

How can I place an order?

You can click on the “shop now” button that is found on the first page of our website, and or click on the SHOP section in the navigation menu. Once you click on one of those, you will have the option to choose which amount of bottles you want, click on them and then click “Add to Cart”. You will then have to click on the cart button, found on the right top corner of our site. You will find various options for purchasing.

What are the different payment options?

After clicking on the cart, you will see that there are a variety of options for payment. They each will allow you to use your preferred credit card, bank account, or other alternative method based on the payment option.

If I needed to change my order?

You could send an email to info@vibrasfoods.com describing what it is that you need to have changed, and we will try our best to make it happen if your order has not been shipped yet.

How can I track my order?

You would need to put the tracking order number (which we will send to you via email once the order is shipped) into the UPS site, and you will be able to see the status of your order.

Can I edit or cancel my order once I have placed it?

You definitely can, but you need to hurry since it takes us very little time to process the payment and shipment of the order. Send us an email to info@vibrasfoods.com and we will try to our best to make it happen.

My package is missing,

If your package has been marked as delivered and you can't find it at your destination, make sure to let us know at info@vibrasfoods.com



Shipment

What are your shipping options?

We use Ground Shipping via UPS.

Where do you ship?

We only ship to 48 USA states for now. Alaska & Hawaii aren’t available for shipping yet.

How much time will the shipping take?

It takes 1-3 business days for the order to be processed, you will then receive a confirmation that your order is being shipped. In that email, you will also receive a tracking number that will show you where the product is and when it will get to your destination.



Marketing & Sales

I’m interested in carrying CCBB in our retailer, how do I contact your sales team.

We will send info along to our sales team. Please email info@vibrasfoods.com and include your store(s) location and buyer’s information, and any other relevant information. Thank you.

How can I feature CCBB on my platform?

Thanks for thinking of us. Please contact info@vibrasfoods.com Any other inquiries, please contact info@vibrasfoods.com